Post by Old Rip on Sept 23, 2012 7:35:04 GMT -5
There is a group of five of us that has been going to Henry D's on Sundays after church for the last couple of years. Last Sunday two in our group ordered the all you can eat soup & salad bar, which the customer is entitled to soup and a baked potato which we have never taken. Also, the other three ordered meals off the menu, so in each and every visit to Henry D's there are always five paying customers.
The two salad bar customers went through the salad bar line only and took their fair share for a single serving, being that the salad bar is plainly advertised in the United as "all you can eat" with "no sharing".
One of the guests with us that Sunday was our teen aged grandson who was wearing a $200 cowboy hat which he took off and had to place on the floor by the booth, due to there being no hat racks or coat racks in the restaurant.
One waitress who was obviously having a bad day came by us pushing a dish cart and yelled at the grandson to move, even though he had seen her and was moving his chair, she would have run over his cowboy hat with it if he had not grabbed it quickly, causing him to interfere with her progress so she snapped at him "I HAVE TO GET BY!!!"
A while later after we finished our meals, my wife was one of the two salad bar customers got enough dessert for herself, but put it out in the middle of the table and we were all picking at it taking small pieces of the cobbler.
Suddenly we were confronted by the same waitress looking over our shoulders who said "What are you people doing, are you sharing?" We turned around startled and then she proceeded to lecture us that "we were sharing and that was against the rules, each salad bar purchase is for one person only." One of the people at our table even offered to pay for the dessert, but even that did not seem to placate the indignant waitress.
OK, fine & well. We quit picking at the estimated 4 oz. serving of cobbler. But, I looked out of the corner of my eye and saw her signalling another waitress and making gestures, pointing to our table as if she had just apprehended a bunch of shoplifters.
Well the police were not called apparently and we finished our get together there, but suddenly the waitress appeared again and asked if she could have our dishes and we handed them to her, which she was placing on a tray, when she dumped a tray of silverware down my wife's back, to which she nonchalantly replied "oh well they were clean." Not a single "I'm sorry" or anything.
I called the manager later and lodged a complaint, but the people in our party are so disgusted that we are going to go somewhere else for the next two years. For a paid for single serving of dessert, they lost the business of five customers for two years.
My wife, who is convinced the actions of the waitress were deliberate and targeted at her with the silverware dumping down her back, is still so disgusted she says she will never enter another United.
I hope that the so and so of a waitress saved her employer enough money on the excess food to justify that loss of business, at the restaurant as well as the grocery stores.
The two salad bar customers went through the salad bar line only and took their fair share for a single serving, being that the salad bar is plainly advertised in the United as "all you can eat" with "no sharing".
One of the guests with us that Sunday was our teen aged grandson who was wearing a $200 cowboy hat which he took off and had to place on the floor by the booth, due to there being no hat racks or coat racks in the restaurant.
One waitress who was obviously having a bad day came by us pushing a dish cart and yelled at the grandson to move, even though he had seen her and was moving his chair, she would have run over his cowboy hat with it if he had not grabbed it quickly, causing him to interfere with her progress so she snapped at him "I HAVE TO GET BY!!!"
A while later after we finished our meals, my wife was one of the two salad bar customers got enough dessert for herself, but put it out in the middle of the table and we were all picking at it taking small pieces of the cobbler.
Suddenly we were confronted by the same waitress looking over our shoulders who said "What are you people doing, are you sharing?" We turned around startled and then she proceeded to lecture us that "we were sharing and that was against the rules, each salad bar purchase is for one person only." One of the people at our table even offered to pay for the dessert, but even that did not seem to placate the indignant waitress.
OK, fine & well. We quit picking at the estimated 4 oz. serving of cobbler. But, I looked out of the corner of my eye and saw her signalling another waitress and making gestures, pointing to our table as if she had just apprehended a bunch of shoplifters.
Well the police were not called apparently and we finished our get together there, but suddenly the waitress appeared again and asked if she could have our dishes and we handed them to her, which she was placing on a tray, when she dumped a tray of silverware down my wife's back, to which she nonchalantly replied "oh well they were clean." Not a single "I'm sorry" or anything.
I called the manager later and lodged a complaint, but the people in our party are so disgusted that we are going to go somewhere else for the next two years. For a paid for single serving of dessert, they lost the business of five customers for two years.
My wife, who is convinced the actions of the waitress were deliberate and targeted at her with the silverware dumping down her back, is still so disgusted she says she will never enter another United.
I hope that the so and so of a waitress saved her employer enough money on the excess food to justify that loss of business, at the restaurant as well as the grocery stores.